For product inquiries prior to your purchase
Please check before contacting us.
* Support will be provided only in the Japanese language.
You may resolve the issue without waiting for the response from us by checking the FAQ page. Before contacting us, please try searching FAQ using the error message or product name.
About Reception Hours
The inquiry reception hours are from 10:00 to 17:00 on weekdays.
Any inquiries received outside of the inquiry reception hours will be responded from the next business day.